Versiton Video Technology surveillance products are sold in the United States through a network of authorized dealers selected by Versiton. Very few select online dealers may have Internet sites on which they are authorized by Versiton to sell a select mix of our products. Versiton dealers have been chosen for their ability to properly represent, sell and, in most cases, service Versiton products. Versiton provides a warranty on products sold only by our authorized dealers.
Unfortunately, Versiton products are sometimes sold by companies that are not authorized to do so. Goods sold by these unauthorized companies are not purchased from Versiton; instead they are acquired from a host of other sources. Versiton products sold by unauthorized dealers sometimes are:
(1) Purchased on a secondary "gray" market;
(2) Pirated goods not produced by Versiton;
(3) Damaged, defective or so-called "B" stock goods; or
(4) Stolen goods
Many times, these products have serial numbers that have been changed or even removed all together by the unauthorized reseller. Any product represented to be built by Versiton that does not have a serial number issued by Versiton should be held suspect by the customer. Removal or alteration of the original Versiton serial number will automatically void the warranty on that product. Unauthorized dealers either knowingly deceive the consumer by telling them the product is covered by the manufacturer's warranty, or they attempt to make repairs themselves. Repairs made by an unauthorized dealer may not meet Versiton standards due to the use of inappropriate parts or repair by untrained personnel.
Many web sites change names and locations frequently so they cannot be reached to solve customer problems. Other sites simply go out of business. Due to the nature of the goods sold by unauthorized dealers and their business practices, products sold by unauthorized dealers are not entitled to Versiton warranty coverage. We are using our best efforts (including this warning) to prohibit these companies from taking advantage of consumers, but these practices still exist. We urge you to use diligence when selecting a dealer to make your purchase.
Furthermore, unauthorized dealers have been pricing their products far below suggested pricing, creating unfair way to make a sale under the impression buyer is getting a great deal. If you feel a reseller is questionable, please feel free to contact us for verification.
Current List of Unauthorized Reseller: